Customer Service Administrator

Location: ACT | Full Time - Temporary Casual and Permanent Opportunities available

Are you a motivated and organised administrator with a passion for customer service? Our client, a respected industrial based in the ACT, are seeking a Customer Service Administrator to join their team on a full time basis.

This is a fantastic opportunity to take the next step in your career, with a company that values initiative, teamwork, and professional growth.

About the Role

As the Customer Service Administrator, you'll be the first point of contact for clients and visitors while providing key administrative support to the management team. You'll play a vital role in ensuring the smooth running of day-to-day operations in a fast-paced, hands-on environment.

What You'll Be Doing

• Acting as the first point of contact for incoming enquiries, providing exceptional customer service
• Supporting general office administration tasks including accurate data entry
• Assisting with scheduling, coordination, and general office duties
• Providing administrative support to senior managers
• Working in line with business priorities and KPIs to ensure operational efficiency

What We’re Looking For

• Previous experience in a similar customer service or administrative role
• Bright, enthusiastic personality with a professional phone manner
• Strong attention to detail and excellent organisational skills
• Effective written and verbal communication abilities
• Ability to work independently and collaboratively as part of a team
• Self-motivated, with a proactive approach and willingness to learn
• Comfortable working in an industrial environment
• Experience in invoicing, reconciliation, or a finance-related background is highly regarded

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.